Laptop batteries may overheat, melting or charring devices — SAFETY ALERT

HP recalling thousands of laptop batteries over fire and burn risks

HP said on their website these batteries have the potential to overheat, which could lead to them catching fire and burning customers.

The affected batteries were shipped with or sold as accessories for these HP laptops: HP ProBooks (640, 645, 650, 655 in G2 and G3 series), HPx360 310 G2, HP Envy m6, HP Pavilion x360 310 G2, HP 11 Notebook PC, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations.

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The company has announced it is recalling batteries for notebooks and mobile workstations due to concerns of overheating.

Units with affected batteries were sold through Best Buy and other stores and authorized dealers across the nation. "For this reason, it is extremely important to check whether your battery is affected". As for physical damage, there has been one incident of a user incurring first degree burns to the hand. Battery Safety Mode will discharge the battery and disable future charging until the battery is replaced.

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HP is offering free battery replacement service to users with an affected model, regardless of warranty status.

The company also provided instructions on how to check if your laptop has a defective battery. In the meantime, HP recommends updating the BIOS and enabling Battery Safety, which will pop up when rebooting. In some cases, that overheating could cause the batteries to become unstable and catch fire. Put another way, HP said that notebooks will simply refuse to operate without the charger attached, so users will need to plug in the laptop to use it.

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Customers can download a "HP Battery Validation Utility" located here, to see if their machine is affected. Models that contain the recalled batteries generally ranged in price from $300 to $4,000. No one wants a repeat of the Galaxy Note 7 debacle.

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